|
|
| |
|
Please
feel free to browse through some of our current collection
of 925 Sterling Silver and gemstone jewellery.
Find out how to earn yourself 20% commission by hosting a Zoluska Jewellery party. Click on Jewellery Parties to find out more. There are no demonstrations and no hard-sell. The jewellery simply sells itself. Additional discounts and special offers on may also be available. All our Silver Jewellery is genuine 925 Sterling Silver.
Please e-mail us or phone on 01638780115 with any questions or to book parties.
|
|
|
|
|
|
|
| YOUR
SATISFACTION
We
hope that you enjoy owning and wearing our jewellery.
We trust that you have found our website both pleasant
to view and easy to use and that the ordering and payment
sections were straightforward. If you have had any problems
or have any questions please contactus and
we will aim to sort your problem as soon as we can.
|
|
ORDERING
AND PAYMENT
Once
your order has been placed online, we will automatically
email you a confirmation that includes the details of
the order. If you do not receive this confirmation email,
it may mean that the order was not completed or processed
correctly. (This is a very rare event and so far all
orders have been 100% successful, but just occasionally
the internet and email can have problems) If you have
not heard from us within 2 days, please contactus
and we will promptly sort out any problems. Your custom
is very important to us and any problems will be dealt
with quickly and efficiently.
|
|
DELIVERY
All
orders over £20 are sent by Royal Mail Special
Delivery at a cost of £3.99 to a UK address. This
includes insurance during transit. You will have to
sign for the package on delivery.
Orders
under £20 are sent by recorded delivery at a cost
of £2.50. Please contact us if you wish to pay
the extra for insurance.
If
an item is unavailable we will contact you with an estimated
delivery time.
|
|
RETURNS
POLICY
In
addition to our standard 12 month guarantee against
defects in material or workmanship, all of our jewellery
(except earrings) comes with an additional 14 day FULL
MONEY BACK guarantee. Any item of jewellery (except
earrings) that you order from us can be returned for
replacement or refund within 14 days of the date it
was dispatched, providing the jewellery is returned
in new and unworn condition, complete with all the original
packaging materials and receipts.
You must return the jewellery by ROYAL MAIL SPECIAL
DELIVERY which includes insurance during transit.
If you are returning an item for a replacement please
include a cheque for £3.99 made payable to Zolushka
Ltd to cover the delivery charges.
If you require a refund, we will refund the original
purchase price of the jewellery returned but not the
delivery charges. Please include your name & address,
and clearly state whether you would like a replacement
item or a refund.
Please
contact us before returning any jewellery to get the
return/replacement authorization code.
Please inform us immediately of any damage to the jewellery
on delivery.
|
| |
|
|
|